Over the last 10 years I have increasingly moved from product businesses towards a services business. In the world of private jets we had simple rules: if the trip is not paid, the plane doesn’t leave. It was policy, not decision. In the world of coaching leaders to build cultures of disciplined high performance, there is […]
Nick Morgan, founder of Public Words, and one of the worlds top communications coaches, put together the Body Language infographic. It answers questions such as: How many seconds does it take for us to judge another person? What are the 6 universal emotional signals? How to disagree without making an enemy? How to deal with […]
Are your people engaged? People consistently put in extra effort beyond what is expected. People are highly motivated to contribute to the success of the organisation. People consistently look for more efficient and effective ways of getting the job done. People have a strong sense of personal accomplishment from their work. People understand how their roles help […]
What does it take to be a great public speaker?
London Speaker Bureau has put it all together on a pretty page. From content to delivery, from startings to endings and from logos to ethos to pathos, its all here in this infographic.
The London Speaker Bureau represent and work with some of the most influential people in the world, from politicians and economists to thought leaders and entrepreneurs. Between them, they cover a vast range of topics, from management and finance to technology, education, innovation and the environment.
If you’ve ever wanted a beautiful infographic to guide your development as a persuasive speaker, this is the one.
I love this idea that I came across in an interview with Matthew Lieberman at Edge.org. He speaks of an old 1960’s idea called “Latitude of Acceptance”. He defines it better than I, so I’ll pretty much take his text verbatim: Matthew Lieberman on Latitudes of Acceptance “I’ll tell you about my new favorite idea, […]
There are 3 objections that must be overcome to get somebody to buy: 1. why buy anything 2. why buy from me 3. why buy now Why buy anything? The first objection is showing that not taking action is not a viable option. The problem must be made explicit and brought to the full attention […]
What is your painful problem to solve? Sales is not about describing your product, your process or your friends. It is about explaining to the buyer a problem that they have, and giving them a glimpse of a world where that problem has gone away. What would it feel like to live in a world […]
Everyone wants to be Bruce Lee, but few want to put in the 10,000 (or more) hours of practice and preparation. It is only when the bar is held high that we can consistently put in the practice and push our skills to the highest levels. What makes for an ‘A’ Player? The simplest possible […]
Rory Sutherland tells some wonderful stories about the power of framing. If you want to be persuasive, you must get good at framing the argument. Good framing shifts the argument to a playing field where you can achieve your ends and the other can feel that they have gotten a good deal. Prices are not […]
I came across this paragraph in a blog post by sales professional Grant Cardone. “No one buys a $57,000 watch to tell time. People buy things to solve problems. The cost of the item isn’t what matters. Once the buyer is able to see the problem the product solves, their decision becomes much easier to […]