Category Success

UnProductive 101: Paving the Cow Path

When I worked at Accenture, we were often in the business of identifying the existing business processes and then analysing how we would enable these processes with technology. Sometimes it was putting a mobile phone purchase process onto Siebel CRM, sometimes it was putting insurance sales onto SAP ERP. A senior partner used to say […]

No one buys a $57,000 watch to tell time

I came across this paragraph in a blog post by sales professional Grant Cardone. “No one buys a $57,000 watch to tell time. People buy things to solve problems. The cost of the item isn’t what matters. Once the buyer is able to see the problem the product solves, their decision becomes much easier to […]

The 4 Arts of Self Sabotage

The equation for human performance is the following: Performance = Potential – Self-Sabotage That is it. You achieve not what your boss lets you, not what the others let you… you achieve what you don’t screw up for yourself. In the years since I first wrote this equation up in a class and people said […]

What do you know now that you wish you knew then? #2

Last month, I asked my email subscribers a question:  What do you know now that you wish you knew then? (and wish you did).  Imagine you are having a coffee with a younger version of yourself. What would you say?  (If you still feel that you are the younger self… what would you ask the future you?) […]

10 Personal Habits of Resilient People

Before you start reading, I’d like you to take a moment and think about the people you know well.  Who, would you say, is the most psychologically resilient of your friends or family?  Who would cope the best with major setbacks?  Who would be able to keep their heads while all about them are losing […]

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Intentionality and Defiance

As I grow ever older, staying fit requires ever greater intention.  I sometimes wish to myself that it might be a little easier, but then quickly realise that this is my inner saboteur distracting me. If you are going uphill then you are going towards success.  I so often want writing to become easier.  I […]

The ability to turn back

A few weeks ago I was in the audience with my friend Manuel listening to Kilian Jornet share his life story.  At the age of 26, Kilian projects the profound wisdom of a Zen sage.  The mountains are a powerful teacher. Kilian will run up and down Everest in 2015.  Yep, run up it.  He […]

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How to Choose in Life Decisions

Crossroads? A fork in the path of life… I was with a 65 year old successful entrepreneur at a direct marketing conference on Wednesday. I had given a speech and he came up and began to chat over coffee. He finished an MBA at Harvard 30 years ago. I asked him what was going on, […]

Accepting Feedback

At the end of every course I teach at IESE Business School, all participants give extensive feedback on their experience of the course, the facilities… and on my role as a teacher. When the summarized feedback reaches me a couple of weeks later, I open the pdf in a state of nervous tension.  I am preparing […]

How do I become a … ?

Good speaker? Writer? Dancer? Singer? Runner? How do I become one? How does the whole thing come together? How will I know if it really is my thing? Will it be worth it? There is only one way to find out. There has really only ever been one way. The way to mastery in the […]

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