Tag Archives: Conflict management

The #1 Most Important Tool in Negotiation

There is a power tool in negotiation.  I would say this is the single most useful tactic that I use in my years of selling (I sell private jets among other high value products). It is not competitive, it is not aggressive, it is not avoiding anything. It does not require massive intellectual development, years […]

Video: Dealing with Objections

You finish your pitch and the customer says: “Your product is too expensive!”.  You arrive home, you’re a few minutes late: your partner says “You are always late!”.  At a dirty plate left on the table: “you never wash the dishes!” What do you say in this moment? How do you handle objections?  It is possible to take […]

Dealing with Conflict: the Problem is the Problem

This is a guest post by Tobias Rodriguez. Tobias runs seminars on Conflict Management and is a leading member of Toastmasters in Barcelona. Follow him on twitter  or check out his blog. An ancient Greek storyteller, called Aesop, said: An Eagle was soaring through the air when suddenly it heard the whizz of an Arrow, […]

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