Tag Archives: listening

The #1 Most Important Tool in Negotiation

There is a power tool in negotiation.  I would say this is the single most useful tactic that I use in my years of selling (I sell private jets among other high value products). It is not competitive, it is not aggressive, it is not avoiding anything. It does not require massive intellectual development, years […]

The 3 Hardest Words in Management

What are the 3 words that managers find hardest to say? They are possibly the 3 words that parents find hardest to say to children.  They are 3 words that teachers very rarely say to their students. They are not “You’re the Best”. They are not “I love you”.  What might they be? The 3 hardest […]

Video: Dealing with Objections

You finish your pitch and the customer says: “Your product is too expensive!”.  You arrive home, you’re a few minutes late: your partner says “You are always late!”.  At a dirty plate left on the table: “you never wash the dishes!” What do you say in this moment? How do you handle objections?  It is possible to take […]

How do I become a better Listener?

How do I become a better listener? Become aware of what level you are listening at. There are 5 levels of listening: not listening hearing the noise, waiting for silence hearing the words, preparing my response hearing the meaning from my point of view hearing the emotion, meaning and point of view of the other […]

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Rich Sense ~ CHRISTIAN LEADERSHIP & DAILY LIFE

As a follower of Jesus Christ I believe we can make adjustments in our life which will give us a richer experience living out each day. Even if you are not a follower of Christ there are shifts that can be made to improve your life experience. These shifts are intentional internal adjustments in mind and spirit, though small, each can make a big difference in how we do life. This is all about "shifting towards the richer side of life". Who of us would not want to live a more richer, fuller life. It is possible. I invite you to travel with me on my journey to the "richer side of life". Blessings, Richard Armstrong

Late became !

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Celia Fitzgerald

"As every thread of gold is valuable, so is every moment in time." - John Mason

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Jeff Robinson - Contrarian's Mind

There Is No Secret - It's All About Hard Work! Book, December 2013

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