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How to do my best writing

in new places. I write better in Starbucks than at home; the Library is good. around other people who are writing after a nap while reading after watching TED videos after speaking to interested people (not interesting, interested) when I am not trying to write a “great” post, article, book

Upcoming Webinar: The 3 Networks of Successful Leaders

EO Core Value #4: Cool The Entrepreneurs’ Organisation (EO) will be hosting my webinar “The 3 Networks of Successful Leaders” on the 14th of October. Successful leaders build 3 carefully nurtured networks (Operational, Personal, and Strategic).  In these 30 minutes I will provide 7 simple tools to accelerate the building of your three networks. Dial … Read more

3 key moments in a human life

Warren Rustand said that there are 3 key moments in a human life: Warren Rustand Realise – Realise why you are here.  Realise what is your gift that must be shared with the world.  Decide – Decide to do something about it. Act – Actually do something about it. There are a few lucky people … Read more

Why do customers leave?

I am in IESE’s Aula Magna in Barcelona with the EMBA class of 2011.  Sebastian Escarrer, Vice President of Sol Melia (they have 300 hotels with 35,000 employees in 30 countries) is speaking to the group about the challenges facing family businesses, and business leaders in the current times. One slide that I found of … Read more

Get your customers to do your best marketing for you Part 1 of 4: Nobody talks about boring businesses

I recently listened to John Jantsch speak about his new book “The referral engine: Teaching your Business to Market itself“. This post is part of a series of 4 that provide the valuable insights that I drew from his words. The power of word of mouthJohn spends a lot of time out talking to small … Read more

What keeps prospects from buying?

If they do need your product or service, the major barrier for most prospects is a lack of trust.  Put simple, they just don’t trust you yet. What builds trust? Consistency Time in market Testimonials and Referrals Awards Expertise (content, blogs, articles in magazines, books, videos)