If a relationship really matters, it’s best to get face to face. 95% of corporate leaders believe getting face-to-face time is key to successful business relationships; a virtual meeting can never quite substitute meeting someone in person. Here’s an infographic that summarises the research about the impact of face to face meetings over technology-enabled first meetings.
Make a Great First Impression
Note to readers… this research was conducted by a travel agency… so there might be some bias… but still a useful reflection on what you can work on to really engage with people when you get face to face. Here’s the link to the original of the infographic at CT Business Travel’s blog.
Nick Morgan, founder of Public Words, and one of the worlds top communications coaches, put together the Body Language infographic. It answers questions such as:
How many seconds does it take for us to judge another person?
What are the 6 universal emotional signals?
How to disagree without making an enemy?
How to deal with an angry colleague?
How to ask your boss for a raise?
The Body Language Infographic
Check out Nick Morgan’s body language infographic below:
We Enjoy Lies. When we believe a lie, it is because we want to believe the lie.
“Everyone is hungry for something and they will give anything to get it” Pamela Meyer, Liespotting
I met Pamela Meyer at the Entrepreneurs’ Organisation University in Istanbul, Turkey about a month ago. She spoke about Lie Spotting. She has spent years working with the FBI to train agents in spotting deception.
She spoke about several clues that FBI agents learn to watch for when they conduct interviews. You can read more about those clues in her book. However there was a deeper idea that she left with me.
We Enjoy Lies
Bernie Madoff, $18 Billon fraudster
When we believe a lie, it is because we want to believe the lie.
Lying is a cooperative act. When somebody lies to us and we choose to believe it, we are cooperating with the liar. A great liar is excellent at quickly identifying what it is that you want more than anything. The liar’s lies will help you see yourself closer to the person you wish you were, but that inside you don’t feel that you are.
“Lying is the bridge between reality and our fantasies, between who we are and who we want to be. And it’s a cooperative act. You can only be lied to if you agree to it.” Pamela Meyer
If you are taken in by a financial scheme, it is because the liar has seen that you want to see yourself as a smart, financially savvy person; and you don’t feel that you are. Or it may be that your brother is richer than you and it bothers you, the con-man sees that your need is to feel that you are as good as your brother.
I sat there in the audience in Istanbul and I reflected on the types of fantasies that I have. What type of person I would like to appear to be? Where does my fantasy me most differ from my real me? If a liar tells me that I show excellent discipline and consistency: I want to believe. If a liar tells me that I still look young, strong and healthy; I am prone to believing. If Bernie Madoff told me that he only allows the elite few to invest, and that he has heard that I am a special person; I am prone to deciding to invest.
Caveat Emptor
It is where our fantasy most diverges from our reality that we will be most open to accepting deception. What are your fantasies that a liar might use? What do you want to believe that you are, but inside still have doubts? Who do you want to love you, but inside wonder whether they do? What groups do you want to belong to, and inside hope to one day be able to join? In these situations, you will believe a liar’s deception.
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