6 Keys to Get Your Email Read [Video]

6 Keys to Get Email Read

Here are 6 keys to engage the reader when you ask for some help via email:

  1. Indicate the social connection between sender and reader – where did you meet?  who put you in contact?  “We met at the Foundum Unplugged conference 2 weeks ago”
  2. Understand the readers perspective – what context (background information) does the reader need to take a decision/act upon the email?  This is often best provided as a url link to supporting information so as to keep the email body short.
  3. Explain why the reader was specifically selected as a source of potential help.  “I am contacting you because you have over 8 years of experience in the industry”
  4. Show that you have already made some effort to understand the domain before asking for help.  “I have spoken to X and to Y, I have read Z book.”
  5. Keep it short.  Many emails are much too long – the sender has no edit process before sending the “draft” email.   (Here’s a nice email policy called three.sentenc.es)
  6. Clarify exactly what is wanted: No effort to clarify what you are asking for.  ”Help” is too vague. What do you want the reader to do when they finish reading?  “Meet next Monday”; “Call me to set up a site visit”; “Forward the email to John”.

What gets email read in your inbox?

What tips do you have?

Author: Conor Neill

Hi, I’m Conor Neill, an Entrepreneur and Teacher at IESE Business School. I speak about Moving People to Action.

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