6 Keys to Get Email Read
Here are 6 keys to engage the reader when you ask for some help via email:
- Indicate the social connection between sender and reader – where did you meet? who put you in contact? “We met at the Foundum Unplugged conference 2 weeks ago”
- Understand the readers perspective – what context (background information) does the reader need to take a decision/act upon the email? This is often best provided as a url link to supporting information so as to keep the email body short.
- Explain why the reader was specifically selected as a source of potential help. “I am contacting you because you have over 8 years of experience in the industry”
- Show that you have already made some effort to understand the domain before asking for help. “I have spoken to X and to Y, I have read Z book.”
- Keep it short. Many emails are much too long – the sender has no edit process before sending the “draft” email. (Here’s a nice email policy called three.sentenc.es)
- Clarify exactly what is wanted: No effort to clarify what you are asking for. ”Help” is too vague. What do you want the reader to do when they finish reading? “Meet next Monday”; “Call me to set up a site visit”; “Forward the email to John”.
What gets email read in your inbox?
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