Our Vistage Spain call today had “The Role of the Board” as our theme. This post gathers together some of the valuable resources shared by the group.

The HBR Article Building Better Boards from May 2004 came highly recommended by the leaders of today’s workshop, much of the content below comes from that article.

What does a High Performing Board do?

“The board has two vital roles: Craft a strategy and hire & fire the CEO”

Terry Neill

The quote above is from my father who has spent over 15 years as a board member on 4 global corporate boards, he continues to serve on a number of charity and university governance boards. I like the clarity and focus of that statement. The board can help in many areas, but it has two non-delegable tasks.

herman-daems

The following are my notes from Professor Herman Daems’ session on the IESE Advanced Management Program.  His course is “The role of the Board of Directors in Evaluating and Selecting the Strategy”.  

Dr Herman Daems is professor at University of Leuven and visiting professor at Harvard Business School, and currently he is the Chairman of the Board at BNP Paribas Fortis SA/NV.  He has been part of many public, private and charitable boards over his career.

Herman Daems: What does the board actually do?

  • Develop an Ambition for the Company – an ambition is not a strategy.  An ambition might be to “Climb Everest”.  A strategy would be the specific path to gather the necessary resources and execute the climb of the mountain.
  • Find the Leadership to develop a Strategy to realise the ambition – management must develop strategy.
  • Approve a strategy – Important to be clear that a board does not make the strategy, only approve that the leadership’s strategy supports the Company Ambition.
  • Provide Resources (Financial and Human) – importantly the board establishes the dividend policy
  • Balance the Power of Differing Interests (shareholders, management, employees, government, public) – board members must have general business experience.  Specialist members do not make good board members.  Board must make collective general business decisions, not just good specific decisions.  Individual members must have credibility and be willing to raise their hand and make an impact.
  • Monitor and Control Strategy – the board plays a much greater role on controlling strategy than on deciding the strategy.  Management will rarely say that their strategy is not working.  This is where the board is really necessary.
  • Control the use of Resources, control the risks involved – see next item…
  • Assume responsibility for the actions and risks of the company – The Board of Directors have “collective responsibility” for the actions and risks of the company.  Members are not personally responsible.  Some legal attempts to hold a finance expert or an audit committee member personally responsible have always been pushed back by courts on the basis that board is collective responsibility.  In banking crisis, some executives have been held personally responsible, but in no cases have board members been found personally responsible.

Checklist: Tasks of the Board

The following is a checklist of all the areas where a board can provide input, leadership and critical push-back for the management team.

The high performance board contributes positively to management decision making in the following 9 areas of strategy, operations, people management and capital structure.

Strategy

  • Strategic Direction
  • Strategic Plans
  • Strategy Implementation

Strategic Transactions

  • Major Investments
  • Portfolio Change (M&A)

Operations

  • R&D
  • Manufacturing
  • Marketing and Sales
  • IT

Human Resources and Organisation

  • Leadership Development
  • non-CEO executive compensation
  • human capital
  • Organisation
  • Corporate Culture

Financial Management

  • Financial Strategy
  • Capital Structure
  • Liquidity Management
  • Dividend Policy
  • Financial Reporting

Risk Management

  • Entreprise Risk Management
  • Ethical Perfomance and Compliance
  • Audit

External Relations

  • Brand Positioning and Integrity
  • Shareholder Relations
  • Legal and Regulatory
  • Other Constituencies

CEO Effectiveness

  • CEO Performance Appraisal
  • CEO Compensation
  • CEO Succession

Corporate Governance

  • Board Effectiveness
  • Director Selection
  • Director Assessment

How Engaged should the Board be?

At different times, the board may play a more or less engaged role in day to day operations. The directors and the CEO should have a conscious explicit agreement about which of the following levels of engagement are appropriate to the current context.

  • Passive – uninvolved, often under complete control of the CEO
  • Certifying – reviews and approves strategy, sometimes meets without the CEO being present
  • Engaged – contributes to strategic development, recognises their responsibilities to oversee CEO and company performance
  • Intervening – engaged and contributing actively in specific areas of the business, convenes frequent meetings
  • Operating – setting strategy, taking decisions, running day to day business operations; fills gaps in management experience

What does a Board Member Do?

A good board member will have two important elements: independence and competence. Independence is that they are free to take a contradictory stance and question the CEO and management. Competence can be judged in the following list of areas where board members need to bring capabilities to the table:

Knowledge of Key Areas

  • Strategy
  • Finance
  • Industry
  • Risks
  • Shareholders
  • Business

Understanding of Role

  • Relates well to Management
  • Knows Role
  • Prepares Well

Quality of Input

  • Insightful
  • Curious
  • Logical
  • Persuasive
  • Valuable

Contribution to Interaction

  • Effective with Others
  • Constructive
  • Listens
  • Engages

Further Resources

This is a 30 minute interview I conducted with Waldemar Schmidt, past-CEO of a 250,000 employee global company. He shared insights about the role of the CEO:

  1. How to get the CEO role
  2. How to be a good CEO
  3. How to end your time as CEO and
  4. What to do next.

Watch the Interview

View on YouTube: The Job of the CEO

About Waldemar Schmidt

Waldemar Schmidt

Waldemar Schmidt, past-CEO of ISS, a 250,000 employee global facilities services business.

Currently on the Boards of 28 companies, London Business School Advisory Board, Professor at Copenhagen Business School, Executive in Residence at IMD.

Author of 4 books including “The Job of the CEO“. Note: all book Royalties are donated to the Waldemar Schmidt Scholarship for (Brazilian) students at the international MBA Programme at Copenhagen Business School.

Highlights from the Interview

  • 1:49 What is the Job of the CEO?
  • 3:18 Know Products, Numbers, Customers
  • 4:30 Management and Leadership
  • 5:35 Taking Good Decisions
  • 12:40 The Calendar of the CEO
  • 15:07 What do you do after being a CEO?
  • 16:45 Why did Waldemar step back from the CEO role?
  • 18:10 Advice to a 55 year old ex-CEO
  • 19:55 Networking as a CEO
  • 21:18 How to Build Relationships with top Head Hunters
  • 23:20 130 dilemmas that CEOs will face in life and business
  • 23:50 The worst enemy of great leadership: Arrogance

Further Resources

The Job of the CEO – Book Contents

  1. the Job of the CEO
  2. Characteristics and Skills of Great Leaders
  3. Examples of Successful CEOS’ Education, Nationality and Career Paths
  4. Self-assessment Tests
  5. Reflect, Evaluate and Decide Whether the Job of the CEO Is Right for You
  6. Planning Your Career if a CEO Career Is Not Right for You
  7. the Essence of Career Planning
  8. Career Planning
  9. Your Personal Brand
  10. How to Work With Executive Search Firms
  11. Your Pre-CEO Jobs
  12. How to Manage Your First CEO Job
  13. How to Manage Your Next CEO Jobs
  14. How to Manage Your Dream CEO Job
  15. How to Successfully Exit From Your Final CEO Job
  16. Decline or Revival?
  17. What Do You Do if You Lose Your CEO Job?
  18. Retirement or a New Career?
  19. How to Manage Your Second Career
  20. How to Manage Your Third Career
  21. How to Manage Your Work-life Balance
  22. How to Deal With 130 Critical Career and Job Issues

Buy the Book

Note: all book Royalties are donated to the Waldemar Schmidt Scholarship for (Brazilian) students at the international MBA Programme at Copenhagen Business School.