Speaking on IESE News – The Chile Mine Rescue
I’m on IESE news with a 3 minute video Leadership Lessons from the Chile Mine rescue: IESE News – The Chile Mine Rescue
Leadership lessons from the Chile mine rescue
I watched the rescue of the Chilean miners yesterday morning. It was an emotional scene. The miners coming one by one hoisted to the surface in a coffin-like metal cage from their cave through 620m of rock. Each miner arrived to a wave of cheers of “Chi-Chi-Chi… Le-Le-Le… Chile!”. Each miner reacted in his own … Read more
How to do my best writing
in new places. I write better in Starbucks than at home; the Library is good. around other people who are writing after a nap while reading after watching TED videos after speaking to interested people (not interesting, interested) when I am not trying to write a “great” post, article, book
The 7 most important words in management
I read this over on Terry Starbucker’s blog a while back and wrote it down in my notebook. The 7 most important words in management are: “I don’t know but I will find out” When you are blocked for an answer and under pressure and tempted to guess… remember the seven important words.
Making good first impressions via Email
11 Ways to Improve Email First Impressions Subject Line: In your subject line, give the recipient a reason to read your message. When replying, change the subject line if the topic changes. Make it easy to forward. Be specific: Know what you want and communicate it clearly. Ask yourself “what do I want the reader … Read more
Upcoming Webinar: The 3 Networks of Successful Leaders
EO Core Value #4: Cool The Entrepreneurs’ Organisation (EO) will be hosting my webinar “The 3 Networks of Successful Leaders” on the 14th of October. Successful leaders build 3 carefully nurtured networks (Operational, Personal, and Strategic). In these 30 minutes I will provide 7 simple tools to accelerate the building of your three networks. Dial … Read more
3 key moments in a human life
Warren Rustand said that there are 3 key moments in a human life: Warren Rustand Realise – Realise why you are here. Realise what is your gift that must be shared with the world. Decide – Decide to do something about it. Act – Actually do something about it. There are a few lucky people … Read more
Why do customers leave?
I am in IESE’s Aula Magna in Barcelona with the EMBA class of 2011. Sebastian Escarrer, Vice President of Sol Melia (they have 300 hotels with 35,000 employees in 30 countries) is speaking to the group about the challenges facing family businesses, and business leaders in the current times. One slide that I found of … Read more
3 Laws for Success from Coach John Wooden
John Wooden‘s three laws for his UCLA basketball players. He is the all-time most winning coach in US college basketball. Never be late Keep neat and clean Be quick but don’t hurry (quickness is under control, hurrying is frantic and out of control)
Get your customers to do your best marketing for you Part 1 of 4: Nobody talks about boring businesses
I recently listened to John Jantsch speak about his new book “The referral engine: Teaching your Business to Market itself“. This post is part of a series of 4 that provide the valuable insights that I drew from his words. The power of word of mouthJohn spends a lot of time out talking to small … Read more