Resilience or Mental Toughness is the capacity of some people to stay strong in the difficult times, when challenges abound, when the receive the blows of life. Some fall apart and cannot function, whilst a few stay strong and find the path through. What are the 3 tools of mentally tough people?
I recently spoke about these tools at the IESE EMBA session on High Performance Psychology where I shared the stage with Xavi Escales, CEO of ASICS Iberia and Fernando Belasteguin (Bela), the world’s #1 Padel player for the last 13 years.
– Use statistics 1:35
– Cite credible sources 1:56
– Reference policies, standards or rules 2:12
– Establish urgency or scarcity 2:32
– Demonstrate pain and gain 3:39
– Build alliances 4:27
– Use social proof 4:49
– Use reciprocity 6:01
– Encourage commitments and consistency 7:28
– Use contrasts 8:22
– Make ideas tangible (“the wall” vs immigration reform) 9:33
Establish Long term Commitment
– Identify shared values and principles 11:31
– Connect to higher level goals 12:50
– Build rapport and trust 13:31
– Like and be likeable 14:51
– Request their assistance or advice 15:47
– Be influenceable 18:05
– Lead by example 18:44
This is an interview that I recorded with Christoph Magnussen during the EO Global Leadership Conference recently. It is part of a series of video blogs that Christoph is producing called: WorkDay Vlog.
Christoph has some great videos on his channel Workday Vlog and Worktools – covering the new way of work, cloud tools for your company (office 365 vs Google Apps), the life of a tech entrepreneur.
The Making of the Interview
In a new move for the youtube video creator community… we actually have a short facebook live “the making of” video of myself watching Christoph getting ready for the shoot:
Were you at the EO GLC? What did you learn? What lesson will you take home and put into your business and into your local chapter?
“A problem well stated is a problem half solved” Charles Kettering
The most read post ever on this blog is Amazon Staff Meetings: “No Powerpoint”. It shares the story of how Jeff Bezos banned powerpoint from management meetings at Amazon. His reason: “powerpoint is easy for the presenter and hard for the listener”. At Amazon, if you want to request resources, you must write out a 6 page memo laying out the details of your request.
This week’s video is How to Improve your Clarity of Thought.
What seems clear in your head is not clear. What you can write out and it still remains clear… this is clarity of thought.
I have a lot of posts on the blog about the mechanics of writing well:
PS As of last night… I’ve updated my channel graphical look. I’d welcome your thoughts on the new look Rhetorical Journey Channel page. If you’re not already a subscriber to the youtube channel… What are you waiting for? Seriously… people pay me good money to talk and here you get me for free and in your comfy home.
How to Improve your Sales Process (4 Personal Habits to Develop)
My best blog posts have always come from interactions with readers… comments, questions via email, twitter, facebook… I’d love your help to think about ideas for future videos. What questions do you have? What topics should I cover? What lessons should I share by video? I read all the comments 😉