4 ways of dealing with Anxiety

There are 4 ways of dealing with Anxiety Remove the source of anxiety – avoid the stress.  This is a poor coping strategy.  There is no growth in capability. There will always be a reduction of my performance levels when the stressor is present. Manage my level of anxiety – learn to auto-adjust down (relaxation … Read more

Writing to Reflect. Mindful Leadership.

“Writing is among the greatest inventions in human history, perhaps the greatest invention, since it made history possible. Yet it is a skill most writers take for granted. As adults we seldom stop to think about the mental-cum-physical process that turns our thoughts into symbols on a piece of paper.” Andrew Robinson, The Story of … Read more

How to tell great stories

Ira Glass, presenter of This American Life, tells us that there are three basic building blocks of the story – the anecdote, “bait” and moments of reflection (video here).  We improve a story by building up the central conflict, ensuring that the listeners can relate to one of the central characters and by adding surprise.   … Read more

5 Techniques to Win Over the Masses

A short note inspired by a post from Verne Harnish of Gazelles.  He wrote about a keynote speech by Dr. William Horton, author of Mind Control. After showing various debate clips featuring Presidents Reagan, Bush, Clinton, and Obama, Horton outlined five techniques for winning over (manipulating) the masses: Encourage their dreams Justify their failures Allay … Read more

What makes you a Well-Paid Expert?

This is relevant for anyone who communicates regularly from a position of authority – doctors, scientists, professors… 3 Types of Experts I have had several people who have expertise say to me “but I haven’t been successful myself”.  Toni Nadal isn’t better at tennis than Rafa, but he knows how to get results. Michael Porter … Read more

Seven Speaking Suggestions from Reagan’s Speechwriter

“When you forget yourself and your fear, when you get beyond self-consciousness because your mind is thinking about what you are trying to communicate, you become a better communicator” Peggy Noonan. On Speaking Well I have just read “On Speaking Well” by Peggy Noonan, speechwriter to Ronald Reagan.  She sums up persuasive speaking with seven … Read more

How to Sell

“You either learn to sell, or you will always work for someone who has learnt to sell” This blog post is a summary of my notes on a session by Blair Singer on Sales. Your ability to selling has a major influence on your income, your promotions, your relationships and ultimately where you take your … Read more