This week I have been teaching at the Mid Atlantic Business School on the island of Santa Cruz de la Palma. This video shares a lesson that many participants took from the day: “Listen with Your Eyes“. Hearing is a sense that differs from all our other senses, because it has a buffer. I am … Read more
Listening is a state of seeking to be changed by the other person. Listening is less about the ears, than about a state of openness to change. Hearing is different from all other senses in that it has a buffer, a short term memory of the last 8 seconds that we have heard. This allows … Read more
How do I become a better listener? Become aware of what level you are listening at. There are 5 levels of listening: not listening hearing the noise, waiting for silence hearing the words, preparing my response hearing the meaning from my point of view hearing the emotion, meaning and point of view of the other … Read more