Fake it. Yes, pretend. There are three benefits that grow from you “acting” confident: Attitude follows Behavior: Over time, you become more like you act—self-assured, confident, and convinced of the truth of what you are saying. Emotional Contagion: Walk down an airport corridor and smile, and watch people smile back; change your facial expression to … Read more
There are 4 ways of dealing with Anxiety Remove the source of anxiety – avoid the stress. This is a poor coping strategy. There is no growth in capability. There will always be a reduction of my performance levels when the stressor is present. Manage my level of anxiety – learn to auto-adjust down (relaxation … Read more
On 9th August 2010, Ed Stafford arrived at the sea, having walked the length of the Amazon river. Over 860 days of walking, 20,000 mosquito bites, 5,000 leeches, poisonous spiders and snakes. No boss told him to do it. Nobody paid him for it. Why did he do it? How did he keep going for … Read more
“Writing is among the greatest inventions in human history, perhaps the greatest invention, since it made history possible. Yet it is a skill most writers take for granted. As adults we seldom stop to think about the mental-cum-physical process that turns our thoughts into symbols on a piece of paper.” Andrew Robinson, The Story of … Read more
I’m on IESE news with a 3 minute video Leadership Lessons from the Chile Mine rescue: IESE News – The Chile Mine Rescue
I watched the rescue of the Chilean miners yesterday morning. It was an emotional scene. The miners coming one by one hoisted to the surface in a coffin-like metal cage from their cave through 620m of rock. Each miner arrived to a wave of cheers of “Chi-Chi-Chi… Le-Le-Le… Chile!”. Each miner reacted in his own … Read more
I read this over on Terry Starbucker’s blog a while back and wrote it down in my notebook. The 7 most important words in management are: “I don’t know but I will find out” When you are blocked for an answer and under pressure and tempted to guess… remember the seven important words.
I am in IESE’s Aula Magna in Barcelona with the EMBA class of 2011. Sebastian Escarrer, Vice President of Sol Melia (they have 300 hotels with 35,000 employees in 30 countries) is speaking to the group about the challenges facing family businesses, and business leaders in the current times. One slide that I found of … Read more
I recently listened to John Jantsch speak about his new book “The referral engine: Teaching your Business to Market itself“. This post is part of a series of 4 that provide the valuable insights that I drew from his words. The power of word of mouthJohn spends a lot of time out talking to small … Read more
If they do need your product or service, the major barrier for most prospects is a lack of trust. Put simple, they just don’t trust you yet. What builds trust? Consistency Time in market Testimonials and Referrals Awards Expertise (content, blogs, articles in magazines, books, videos)