Tag Archives: Sales

How to Improve your Sales Process (4 Personal Habits to Develop)

I’m committed to sharing 1 new youtube video each week for the whole of 2017.  This is week 4 and my video today is “How to Improve your Sales Process (4 Personal Habits to Develop)” PS As of last night…  I’ve updated my channel graphical look.  I’d welcome your thoughts on the new look Rhetorical […]

How to sell a pen

There is a classic sales interview question where the interview pushes a pen towards the interviewee and says “sell me this pen.”  You might have seen the question in the movie The Wolf of Wall Street. How do you Sell a Pen? Don’t start with the pen. Start with the person in front of you. […]

Fish where the fish are

…not where you would like them to be. I spent over 10 years building entrepreneurial ventures that had a lot of selling involved (insurance, business services, restaurant franchises, aeroplanes). Fish Where the Fish Are I met a young entrepreneur last week at Startupbootcamp.  He told me “I am not good at sales”.  I said “What […]

How to Stop Offering Free Advice and Make the Sale

Over the last 10 years I have increasingly moved from product businesses towards a services business. In the world of private jets we had simple rules: if the trip is not paid, the plane doesn’t leave.  It was policy, not decision. In the world of coaching leaders to build cultures of disciplined high performance, there is […]

Setting Limits

How do you set limits on “Free”? I teach communication skills.  I help entrepreneurs deal with leadership challenges.  I find it hard to effectively manage the gap between free advice and paid consulting. “Would you listen to my speech?” or “Can we meet for a coffee, I have an important meeting coming up?” I find […]

Sales: What is your Painful Problem to Solve?

What is your painful problem to solve? Sales is not about describing your product, your process or your friends. It is about explaining to the buyer a problem that they have, and giving them a glimpse of a world where that problem has gone away. What would it feel like to live in a world […]

Framing is Everything

Rory Sutherland tells some wonderful stories about the power of framing.  If you want to be persuasive, you must get good at framing the argument.  Good framing shifts the argument to a playing field where you can achieve your ends and the other can feel that they have gotten a good deal. Prices are not […]

No one buys a $57,000 watch to tell time

I came across this paragraph in a blog post by sales professional Grant Cardone. “No one buys a $57,000 watch to tell time. People buy things to solve problems. The cost of the item isn’t what matters. Once the buyer is able to see the problem the product solves, their decision becomes much easier to […]

Video: Dealing with Objections

You finish your pitch and the customer says: “Your product is too expensive!”.  You arrive home, you’re a few minutes late: your partner says “You are always late!”.  At a dirty plate left on the table: “you never wash the dishes!” What do you say in this moment? How do you handle objections?  It is possible to take […]

Centrifugal Performer

By Milica Ilic

Manner of Speaking

"All the great speakers were bad speakers at first." — Ralph W. Emerson

breath2x2

breathing made easy

Anna S. E. Lundberg

Coach, trainer, mentor