6 Key Characteristics of “A” Players

Everyone wants to be Bruce Lee, but few want to put in the 10,000 (or more) hours of practice and preparation.  It is only when the bar is held high that we can consistently put in the practice and push our skills to the highest levels. What makes for an ‘A’ Player? The simplest possible … Read more

UnProductive 101: Paving the Cow Path

When I worked at Accenture, we were often in the business of identifying the existing business processes and then analysing how we would enable these processes with technology. Sometimes it was putting a mobile phone purchase process onto Siebel CRM, sometimes it was putting insurance sales onto SAP ERP. A senior partner used to say … Read more

The 4 Arts of Self Sabotage

The equation for human performance is the following: Performance = Potential – Self-Sabotage That is it. You achieve not what your boss lets you, not what the others let you… you achieve what you don’t screw up for yourself. In the years since I first wrote this equation up in a class and people said … Read more

Leading Teams: The 5 Styles of Managing People

I was teaching a seminar recently and a young film producer told me “I am not a good manager”.  I asked him why he believed this.  He described a recent series of disasters that he had overseen with his team. I asked him “who are the people on your team?”. He said his cousin helped … Read more

Accepting Feedback

At the end of every course I teach at IESE Business School, all participants give extensive feedback on their experience of the course, the facilities… and on my role as a teacher. When the summarized feedback reaches me a couple of weeks later, I open the pdf in a state of nervous tension.  I am preparing … Read more

10 Rules to Look Like you are Working Hard

Sometimes I want a lazy day. Sometimes I don’t feel like producing good work. I often blog about productivity, about removing purposeless-busy-ness from our lives; but sometimes I don’t car and I want to give the impression that I am really working hard. Here are 10 golden rules for looking like you are working hard: … Read more