My friend Bill Treasurer’s fourth book “Leaders Open Doors” is now available. In 90 easy to read pages, Bill cuts layers of confusion out of the term “Leadership”. Bill had an “Aha!” moment about a year ago. (I mean Aha as in the story of Archimedes in the bath). Bill has been teaching, coaching and … Read more
Start building network, blog, educating 1 year before you make the leap. Build community. The first sales will always be to friends. Make those friends.
Time after time I see promising young athletes reach the professional teams, and they don’t make it. Time and time again I see someone do well in the good times, but then allow one small setback to avalanche into a total personal, business and financial collapse. Other times someone struggles through the youth ranks, shows … Read more
10 things that employees surveyed last year by the Great Place to Work organisation said contributed to poor management: Lack of Recognition and Appreciation – employees who believe that managers do not really appreciate the work, energy and effort put in during their days and sometimes evenings Poor Communication – employees want to find out … Read more
Let Go of Things Others Can Do – Avoid busy-ness as a sign of productivity Encourage Initiative – Allow falling-forward-failure, Destroy comfort-zone; The Institutional Yes Direction and Discipline – Ensure people have goals and know how they are doing Excruciating Accountability – hold themselves and others to clear process goals (under own control) Focus – Don’t dilute energy; … Read more
In the last issue of IESE Insight magazine, Carlos Ghosn offered three key lessons he has learned during his career. First, he said, “Every problem has a solution,” but business leaders have to be prepared to pay the personal or collective price that will come with a given solution. Second, things have to get worse … Read more
What are the 3 words that managers find hardest to say? They are possibly the 3 words that parents find hardest to say to children. They are 3 words that teachers very rarely say to their students. They are not “You’re the Best”. They are not “I love you”. What might they be? The 3 hardest … Read more
The Words, the Meaning, the Effect As we communicate, there are 3 separate processes at play: what we say, what we mean when we say it, and what we accomplish by saying it A rhetorician would call these 3 separate processes: 1) locution, 2) illocution, and 3) perlocution. In my courses we use the shorthand “Point X” to … Read more
How do I become a better listener? Become aware of what level you are listening at. There are 5 levels of listening: not listening hearing the noise, waiting for silence hearing the words, preparing my response hearing the meaning from my point of view hearing the emotion, meaning and point of view of the other … Read more
When someone tells me that I am wrong, what do I learn? “You are not doing that right!” “How did you let this happen?” Do I learn what is intended? I don’t think so. I don’t often know what is intended – that I should feel bad or guilty; or that I need to see … Read more