When I worked at Accenture, we were often in the business of identifying the existing business processes and then analysing how we would enable these processes with technology. Sometimes it was putting a mobile phone purchase process onto Siebel CRM, sometimes it was putting insurance sales onto SAP ERP. A senior partner used to say … Read more
“Koyaanisqatsi” is a Hopi word. It means “life out of balance.” The Hopi are a Native American people who primarily live in the region around Arizona. The name Hopi is a shortened form of Hopituh Shi-nu-mu (“The Peaceful People” or “Peaceful Little Ones”). What is balance? What is a balanced life? Does such an ideal … Read more
As I grow ever older, staying fit requires ever greater intention. I sometimes wish to myself that it might be a little easier, but then quickly realise that this is my inner saboteur distracting me. If you are going uphill then you are going towards success. I so often want writing to become easier. I … Read more
I was teaching a seminar recently and a young film producer told me “I am not a good manager”. I asked him why he believed this. He described a recent series of disasters that he had overseen with his team. I asked him “who are the people on your team?”. He said his cousin helped … Read more
You can’t begin to improve at something until you are “knowingly bad”. If you are not aware of the lack of something, you haven’t got “taste” yet. If you think you are the best blogger in the world, two things could be true: You really are the best blogger in the world You are blind … Read more
At the end of every course I teach at IESE Business School, all participants give extensive feedback on their experience of the course, the facilities… and on my role as a teacher. When the summarized feedback reaches me a couple of weeks later, I open the pdf in a state of nervous tension. I am preparing … Read more
Time after time I see promising young athletes reach the professional teams, and they don’t make it. Time and time again I see someone do well in the good times, but then allow one small setback to avalanche into a total personal, business and financial collapse. Other times someone struggles through the youth ranks, shows … Read more
10 things that employees surveyed last year by the Great Place to Work organisation said contributed to poor management: Lack of Recognition and Appreciation – employees who believe that managers do not really appreciate the work, energy and effort put in during their days and sometimes evenings Poor Communication – employees want to find out … Read more
You are probably pretty good at your job. You do it at least well enough to keep it. I bet you are actually pretty good at it when you decide to focus on it, when you give it 100%. But… Do you enjoy what you do? Being good at something is not a good reason … Read more
The 3 Keys to Change The 3 keys to making a behavior* change in our lives are: Feel The Over-Arching Why Create Motivation Triggers Reduce Activation Energy The Overarching Why If you woke up tomorrow and the problem was solved, how would you feel? what would be different? what pain would be gone? Action: describe … Read more