Framing is Everything

Rory Sutherland tells some wonderful stories about the power of framing.  If you want to be persuasive, you must get good at framing the argument.  Good framing shifts the argument to a playing field where you can achieve your ends and the other can feel that they have gotten a good deal. Prices are not … Read more

IESE Speaking Gurus Interview Series

This is a series of 10 interviews with the expert coaches during the IESE EMBA Intensive week 2013.  (If you are viewing via rss, video on the blog here).  The Expert Contributors are: Tony Anagor ([twitter-follow screen_name=’lifestyledmc’]) Florian Mueck ([twitter-follow screen_name=’the7minutestar’]) Conor Neill (Me!) ([twitter-follow screen_name=’cuchullainn’]) Tobias Rodrigues ([twitter-follow screen_name=’conflictmentor’]) John Zimmer ([twitter-follow screen_name=’zimmerjohn’]) The Speaking Guru Interviews How … Read more

IESE Webinar [Video]: Develop Your Communication Skills

The Webinar: This is the recording of the IESE Develop Your Communication Skills webinar we ran on 13th April 2013.  It is here on the IESE Business School YouTube channel. Storify Summary of the Webinar via Twitter Hashtag: #iesewebinar Communication Skills Webinar with Prof. Conor Neill http://t.co/rzT7nCPaVB #storify #iesewebinar #communication — IESE Business School (@iesebschool) … Read more

Video: Dealing with Objections

You finish your pitch and the customer says: “Your product is too expensive!”.  You arrive home, you’re a few minutes late: your partner says “You are always late!”.  At a dirty plate left on the table: “you never wash the dishes!” What do you say in this moment? How do you handle objections?  It is possible to take … Read more