Accepting Feedback

At the end of every course I teach at IESE Business School, all participants give extensive feedback on their experience of the course, the facilities… and on my role as a teacher. When the summarized feedback reaches me a couple of weeks later, I open the pdf in a state of nervous tension.  I am preparing … Read more

4 Great Posts on Communication and Leadership

How to Give a Killer Presentation Chris Anderson, Owner of TED Presentations rise or fall on the quality of the idea, the narrative, and the passion of the speaker. It’s about substance, not speaking style or multimedia pyrotechnics. It’s fairly easy to “coach out” the problems in a talk, but there’s no way to “coach … Read more

Conformity and Submission to Authority (“Willful Blindness”)

I am sitting in the auditorium at IESE Business School listening to Margaret Heffernan speak about her book “Willful Blindness”.  She is a wonderful speaker, sharing both clear framework of ideas and specific personal experiences. I have scribbled about 5 pages of notes on her material, but will limit this blog post to discuss two … Read more

The Simple Maths of Leadership

My friend Bill Treasurer’s fourth book “Leaders Open Doors” is now available. In 90 easy to read pages, Bill cuts layers of confusion out of the term “Leadership”. Bill had an “Aha!” moment about a year ago.  (I mean Aha as in the story of Archimedes in the bath). Bill has been teaching, coaching and … Read more

Resilience: Coping with Setbacks

Time after time I see promising young athletes reach the professional teams, and they don’t make it.  Time and time again I see someone do well in the good times, but then allow one small setback to avalanche into a total personal, business and financial collapse. Other times someone struggles through the youth ranks, shows … Read more

10 Things we Hate about Bosses

10 things that employees surveyed last year by the Great Place to Work organisation said contributed to poor management: Lack of Recognition and Appreciation – employees who believe that managers do not really appreciate the work, energy and effort put in during their days and sometimes evenings Poor Communication – employees want to find out … Read more

Twelve True Traits of Transformational Leadership

Let Go of Things Others Can Do – Avoid busy-ness as a sign of productivity Encourage Initiative – Allow falling-forward-failure, Destroy comfort-zone; The Institutional Yes Direction and Discipline – Ensure people have goals and know how they are doing Excruciating Accountability – hold themselves and others to clear process goals (under own control) Focus – Don’t dilute energy; … Read more

3 Leadership Lessons from Carlos Ghosn

In the last issue of IESE Insight magazine, Carlos Ghosn offered three key lessons he has learned during his career. First, he said, “Every problem has a solution,” but business leaders have to be prepared to pay the personal or collective price that will come with a given solution. Second, things have to get worse … Read more