Leadership

Resilience: Coping with Setbacks

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Time after time I see promising young athletes reach the professional teams, and they don’t make it.  Time and time again I see someone do well in the good times, but then allow one small setback to avalanche into a total personal, business and financial collapse. Other times someone struggles through the youth ranks, shows … Read more

10 Things we Hate about Bosses

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10 things that employees surveyed last year by the Great Place to Work organisation said contributed to poor management: Lack of Recognition and Appreciation – employees who believe that managers do not really appreciate the work, energy and effort put in during their days and sometimes evenings Poor Communication – employees want to find out … Read more

Twelve True Traits of Transformational Leadership

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Let Go of Things Others Can Do – Avoid busy-ness as a sign of productivity Encourage Initiative – Allow falling-forward-failure, Destroy comfort-zone; The Institutional Yes Direction and Discipline – Ensure people have goals and know how they are doing Excruciating Accountability – hold themselves and others to clear process goals (under own control) Focus – Don’t dilute energy; … Read more

3 Leadership Lessons from Carlos Ghosn

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In the last issue of IESE Insight magazine, Carlos Ghosn offered three key lessons he has learned during his career. First, he said, “Every problem has a solution,” but business leaders have to be prepared to pay the personal or collective price that will come with a given solution. Second, things have to get worse … Read more

The 3 Hardest Words in Management

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What are the 3 words that managers find hardest to say? They are possibly the 3 words that parents find hardest to say to children.  They are 3 words that teachers very rarely say to their students. They are not “You’re the Best”. They are not “I love you”.  What might they be? The 3 hardest … Read more

The Speech Act Theory of JL Austin

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The Words, the Meaning, the Effect As we communicate, there are 3 separate processes at play: what we say, what we mean when we say it, and what we accomplish by saying it A rhetorician would call these 3 separate processes: 1) locution, 2) illocution, and 3) perlocution.  In my courses we use the shorthand “Point X” to … Read more

Leadership = Do the Next Right Thing

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Michael asks “What should you do when you don’t know what to do?”  In the times when he felt lost, out of his depth, uncertain, unsure whether he was the right person in the role…  All the great moments of self-doubt that I know I share… His mentor’s answer? “Do the next right thing.” The … Read more